Note the password so that you can provide it to support technicians if they request it. To help secure the network capture, enter a password. The Recover Assistant stops recording, creates the log files, and then restarts your applications. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm\RoiScan. Microsoft Support and Recovery Assistant (SaRA) is a tool developed by Microsoft that is intended to assist users in troubleshooting and resolving common. Reproduce the issue that you are having, and then return to the Recovery Assistant and select Stop. you can download and run the Microsoft Support and Recovery Assistant. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient For help with your Microsoft account and subscriptions, visit Account & Billing. The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row.
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